Citibank Quicken Direct Connect. 31. Quicken will connect to the servers and pull down your
31. Quicken will connect to the servers and pull down your account information into quicken. I had to disconnect the account in Quicken, go to a authorization link that showed up when trying to reconnect to allow Quicken access I only have the one credit card account so I can't test with bank accounts and such, but my best guess is this, once there is any kind of Citi account activated you can't setup Direct Connect We would like to show you a description here but the site won’t allow us. In this file try doing Add Account for your Citibank card. EWC+ is a one-way connection. I don't have any checking/savings accounts with Citibank, but the threads in I was prompted to re authorize my CitiCards quicken account, now says Express Web Connect instead of Direct Connect. Data is imported Citibank is discontinuing Express Web Connect and updating to a new method of providing data to applications like Quicken, called EWC+ (Quicken Connect in 5. Carefully re-link your accounts to the correct nickname in Quicken. The financial institution is Citibank, as I said in the title of my query. For Direct Connect accounts, if they show up in the list, select Don't add to Quicken in order to avoid changing their connection method to Those of us that have been accessing our accounts using Citi Cards with the Direct Connect connection method have not had any issues. Just update your accounts, and your new transactions and balances will be downloaded directly into Quicken. For what it is worth, Citibank never had Direct Connect for non-credit card accounts, it was always Express Web Connect. You are not charged fees to use EWC+. In some Here's a weird one: we have two Citibank credit cards - one is an American Airlines AAdvantage card and the other is a Costco Citibank card. Citi Retail Store cards (listed below) that are connected as accounts in your Quicken file through Express Web Connect (Quicken Connect on Quicken What is Direct Connect? Direct Connect is a connection method in Quicken. 8. Not sure if they are moving off direct connect to Express Quicken Mac Web Connect - Page 5 IMPORTANT: If you currently use Direct Connect in Quicken to initiate Bill Payments, please complete the additional tasks at the link below. Again, either Quicken and/or Citi changed something that apparently may require users to make Quicken client Quicken 2020, Release 31. Citicards has not allowed web connect for several days. Citi has apparently stopped supporting anything but Direct Connect. 1. It enables users to download transactions, update account balances, pay bills, and transfer money between accounts. Express Web Connect/Quicken Connect When using OSU today, Quicken stated that Citi Card had to reauthorize access. Yeah, it would be nice for the Quicken support people to fully fill their customers in. 8, version 27. The problem is, I just purchased quicken classic and have been able to connect multiple accounts but not my citi credit card account. How do I direct connect via Quicken? You've come to the right place. . I have a couple of Citi Card accounts and I have no issues downloadingbut you have to make sure you are using Direct Connect as the connection method in Quicken AND you select Citi Cards (NOT In the past, if you used “Citi Cards” for the financial institution, you would get Direct Connect as the default. In order to do this, you must grant access to third-party desktop Critical Service Alert for Quicken Citibank Customers Citibank will discontinue support of Quicken Direct Connect beginning on October 2, 2015. There was no Advanced Option to select Direct connect. Although you didn't ask, I using Windows 10, Citi Cards - trouble connecting via Direct Connect System Member admin October 2023 edited November 2023 This discussion was created from comments split from: Citi - CC-502 . As @“Quicken Anja” mentioned for credit cards you can use Citi Cards for the financial institution and get the option for Direct Connect, but for any other kind of account type you have to use Citibank as The problem is, you must use Direct Connect which, to my knowledge, is being phased out. What is the error code you're receiving when you fail to set up the Re: Quicken/VG Connection by stan1 » Thu Mar 06, 2025 5:23 pm Vanguard confirmed it is THEIR issue to fix, not Quicken's issue. If you do not use Direct Overview Direct Connect is a connection method in Quicken. This means that in order to continue downloading If your bank doesn't support Direct Connect, then you'll be automatically set up to use Express Web Connect/Quicken Connect or Express Web Connect Plus. I have been trying to add my Citi credit card account to Quicken since I subscribed a month ago and was finally able to get it to work. I have no idea why that change happened, but now it is If you are still having an issue: Go to File > New Quicken File > New Quicken File > OK > give the file a unique nameTEST would be good. We can help you! List of Banks Experiencing Direct Access Connection issues: Posted on January 9, 2026 by Marcie Bernat It use to be "Citi Cards" only had Direct Connect, but at that time it changed to having both Direct Connect and Express Web Connect. i saw in a post that a direct connect solved the problem. It enables users to download transactions, update account balances, pay bills (Bank Bill Pay), and transfer money between accounts.