Servicenow Change Ticket Api. You can configure additional change models within your ServiceNow
You can configure additional change models within your ServiceNow instance and then create change requests based on those change models using endpoints in this API. Also dont see the ServiceNow, a leading cloud-based platform for IT service management, provides a powerful API that allows developers to automate and Simplify, automate, and accelerate change velocity using built-in AI, data-driven workflows, and fit-for-purpose change models—for faster results. Scripted API (Unified Endpoint): Pros: Simplified Interface: Having a single API endpoint that handles all types of requests can simplify client The Trouble Ticket Open API is a ServiceNow® implementation of the TM Forum Trouble Ticket Management API REST specification. Tried PATCH request to https://XXXXdev. service-now. I'm using the following GET request https://company. My implementation has 0 Is there a way to close the serviceNow change request using restApi ? Have tried it using API Patch Patch sn_chg_rest/change/ {sys_id} Body: { “state”: “Closed”, “close_code”: “ ” Solved: I'm able to create a Change ticket using rest api,, after that I want to add more Ci's to affected Ci's part using Rest Api,, I The Trouble Ticket Open API is a ServiceNow® implementation of the TM Forum Trouble Ticket Management API REST specification. CI Lifecycle Management API ServiceNow APIs and integration tools enable you to automate and connect ServiceNow to valuable systems and data inside and outside the enterprise. If anyone knows how to do it, ServiceNow APIsClient: Client-side API for desktop apps Client Mobile: ServiceNow Classic mobile application API. This implementation is based on the TMF621 Trouble Ticket Hi everyone. ServiceNow provide Table API for create/update/delete ticket. Solved: If we want to be able to create change tickets linked to a request does any one know if this should be done a the request, requested item, or Hi all! I'm working with an integration acct that is creating/updating Incident tickets in ServiceNOW and am struggling with the ability to update State specifically. - Snow-Shell/servicenow-powershell To raise a standard change in ServiceNow via the REST API, you would need to use the /change_request endpoints of the API. com/api/sn_chg_rest/change/ {sys_id } I am trying to close a change ticket, but I cannot seem to get it to close. Not for ServiceNow Agent, Now Mobile, or ServiceNow Onboarding Now Experience Change Management API は、 ServiceNow 変更管理 プロセスとのサードパーティアプリケーションの統合を可能にするエンドポイントを提供します。 Hi All, i'm trying to create a ticket and update the ticket using REST API. The ticket is in draft, and I want to immediately close it with a change status as part of automation. i'm able to create a ticket in incident PowerShell module to automate ServiceNow service and asset management. Master ServiceNow API integration for seamless enterprise connectivity. You probably will want to patch the change ticket to Authorize, replacing 733e02ed3bf42698d4b5f1c5e4e45a7e with the sys_id value returned by the In the top-left of the REST API Explorer, click Modify a record (PUT) or Update a record (PATCH). In certain circumstances, we use an existing Hi, I am using the Rest API Explorer to find the values for State and the latest ticket update (Activities). Following are the cons and pros of both. com/api/now/table/sc_request?number=REQ0082953, but it returns only basic information Hi, I am new to this SNOW. Hi All, I would like to create Change ticket and Change Task from another application. We are exploring I want to clone the "Ticket Attachments widget" and modify the code to attach the file to the change management ticket even for users who don't have the role. In the Path Parameters section, select the Incident (incident) table. These endpoints allow you to create, update, and query . ServiceNow - Create normal change ticket using REST API by Jeremy Canfield | Updated: April 06 2025 | ServiceNow articles To create a standard change request via a custom REST API, you can create a Scripted REST API in ServiceNow that accepts the necessary Hi Everyone, How to Close a change request using rest API. We use Splunk to create incident tickets in ServiceNow, and SOAR to automatically enrich the tickets with worknotes. I am looking for help in REST API solution where I can fetch all the change requests of assignment groups which are aged ( crossed the schedule date) and still In our weekly release process, we do the review via a Confluence page where teams create their technical support notes and had it reviewed for approval if no concerns. The State values within the incident table are all numbers. This implementation is based on the TMF621 Trouble Ticket The Change Management API provides endpoints that enable third-party application integration with the ServiceNow Change Management process. This module can be used standalone, with Azure Automation, or Docker.
